Please click on the link below to download the program that will monitor your WINDOWS computer for problems, provide diagnostics and update software programs (note: this agent will not work on Apple computers).
After the file competes downloading, click on the file AGENT_9_6.ZIP in the Downloads area of your web browser.
The file will open and you should see something like this:
Double click on the file AGENT_9_6.EXE to start the program; it will install itself and after that, you are done! Easy Peasy!!